Last updated: October 2026
At Netfoxx Tax Prep (“Netfoxx Tax Prep”, “we”, “us” or “our”), we understand that the information you share with us is personal and sensitive. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide through our website. When you fill out our contact form or reach out to us, we may collect your name, email address, phone number, the service you are interested in and any details you include in your message.
Information you provide as a client. To prepare your tax returns and related forms, we may collect personal and financial information such as your full name, address, date of birth, Social Security Number or ITIN, information about your spouse and dependents, income records (W-2, 1099 and similar), bank account details for refunds or payments, business information and any other documents needed to complete the requested service.
Information collected automatically. When you visit our website, we may automatically collect basic technical data such as your IP address, browser type, device information, pages visited and time spent on the site, through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and communicate with you about our services
- Prepare and file your federal and state tax returns and related forms
- Assist with ITIN applications, EIN numbers, LLC formation, business licenses and other requested services
- Process payments and manage our client records
- Comply with legal, regulatory and professional obligations
- Maintain, protect and improve our website
We do not sell, rent or trade your personal information.
3. Tax Return Information
Information you provide for the preparation of your tax return is used only to provide the services you request, as permitted by federal law governing tax return preparers. We will not use or disclose your tax return information for any other purpose without your written consent, except as required or permitted by law.
4. How We Share Your Information
We only share your information when necessary and in the following cases:
- Government agencies: with the IRS, state tax departments and city or county offices, when filing returns or applications on your behalf
- Service providers: with trusted providers that help us operate, such as tax software, secure electronic filing, email, website hosting and payment processing, who may only use your information to perform services for us
- Legal requirements: when required by law, court order, subpoena or to protect our rights, property or safety
- With your consent: in any other case where you have given us permission
5. Communications by WhatsApp, Text and Email
We offer virtual services through WhatsApp, text message and email. These platforms are operated by third parties and are subject to their own privacy policies. While we take care when handling your information, electronic communications carry some risk. Whenever possible, we recommend sharing sensitive documents through the secure method we indicate. By choosing to communicate with us through these channels, you accept these risks.
6. How We Protect Your Information
We maintain reasonable administrative, technical and physical safeguards designed to protect your personal and financial information against unauthorized access, loss, misuse or alteration, in line with applicable federal and state requirements for tax professionals. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your information for as long as needed to provide our services and to meet our legal, tax and professional record keeping obligations. When information is no longer needed, we dispose of it securely.
8. Cookies and Analytics
Our website may use cookies and similar technologies to make the site work properly, remember your preferences and understand how visitors use it. You can set your browser to refuse cookies or alert you when cookies are sent, although some parts of the website may not function properly as a result.
9. Third Party Links
Our website may contain links to other websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
10. Your Choices and Rights
You may contact us at any time to request access to the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete it, subject to our legal obligations to retain certain records. You may also opt out of non essential communications from us at any time by letting us know.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them through the website. Information about minor dependents is only collected from parents or legal guardians as needed to prepare their tax returns.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Netfoxx Tax Prep
Williamsburg, VA
netfoxxtaxprep@gmail.com